Shipping policy

All orders are made and shipped with care. Please allow 8–12 business days for your order to arrive from the time it's placed. Because each piece is handcrafted, processing times may occasionally run toward the longer end of that window during busy seasons.
Once your order ships, you'll receive a confirmation with tracking information so you can follow its progress.
Please double-check your shipping address at checkout — we are not responsible for orders sent to an incorrect address provided by the customer.
If your order hasn't arrived within the 8–12 day window, reach out to us at gracewoodcarvings@outlook.com and we'll look into it for you.